If you are new to caravan hot water systems, the easiest place to start is with one question: are you replacing the whole heater, or are you trying to fix the one already in the van?
Choose tank or instant first
If the whole heater needs replacing, browse complete hot water systems first. A storage-tank system is usually the simplest replacement when the caravan already has a Suburban, Truma UltraRapid/B14 or similar tank-style heater. Match the capacity, power type, door or cowl colour and wall opening before comparing brands.
An instant hot water system suits people who want continuous hot water, but it is not always a straight swap for a tank heater. Before changing styles, check gas supply, venting, water flow, wall thickness, door size and 12V control requirements. For a broader overview of the main options, read the Suburban vs Truma hot water guide.

Check the van before choosing a brand
For most replacement jobs, copy the important details from the old heater: brand, model code, tank size, gas-only or gas/240V, door or cowl colour, and the cutout size. Use the storage-tank comparison if you are comparing Suburban, Truma, Duoetto, Global Heritage and similar units by capacity and power type.
Do not assume every heater with a similar door will fit. Pipe positions, depth, wall opening, cowl style, wiring and service access can all affect the job. Gas and 240V work also need the right qualified trades.
Fixing the old heater? Find the model first
If the heater is staying in the van, find the brand and model label before buying parts. Once you know what is fitted, use Suburban hot water parts, Truma hot water parts, AquaGo parts or water heater diagrams to narrow the search.
Suburban tank heaters commonly need anodes, 240V elements, pressure relief valves, thermostats, doors, switches and boards. The anode is a normal service item on many Suburban tanks, so read the Suburban maintenance guide before replacing the whole heater because of poor performance.

Similar-looking parts can still be wrong
A part that looks close is not always the right one. Truma UltraRapid/B14 storage heaters do not use the same parts as Truma AquaGo instant heaters. Camec, Girard, Suburban Nautilus and Suburban ST60 instant heaters also have their own doors, sensors, burners, controllers and service parts. If you are not sure, match the model number against the diagram or manual before ordering.