Thetford T1000 Series Refrigerator User Manual for Customer Service and Technical Staff

Declaration of Conformity

• Manufacturer: THETFORD B.V.
• Location: Nijverheidsweg 29, 4879 AP, Etten-Leur, Netherlands
• Product Types: Refrigerator
• Model Numbers/Descriptions: T1000 Series, specifically Model T1090 and T1152
• Compliance:
  • 2011/65/EU RoHS 2 Directive
  • UN Agreement No. 010 - revision 5 - Automotive EMC
• E4 Type Approval Marking:
  • Type T1090, approval number E4-10R-05 3413
  • Type T1152, approval number E4-10R-05 4043
• Issued: Etten-Leur, 3 April 2018 by B. Anderson, Director

Technical Information

• Series: T1000
• Models Covered: T1090, T1152
• Features: The T1000 series refrigerators are designed for automotive use, complying with the latest environmental and EMC (Electromagnetic Compatibility) requirements.

Troubleshooting and Maintenance

• General Troubleshooting: For issues related to performance, first ensure the refrigerator is correctly installed and has adequate ventilation. Check for power supply issues or blown fuses.
• Maintenance: Regular cleaning and inspection of the ventilation system are recommended. Ensure the door seal is clean and intact for optimal efficiency.

Installation Guidelines

• Ventilation: Adequate ventilation is crucial for optimal operation. Follow the installation instructions to ensure proper air flow around the unit.
• Power Supply: Ensure the refrigerator is connected to a suitable power source, and the electrical installation complies with the automotive EMC requirements.

Safety Instructions

• Electrical Safety: Only qualified personnel should perform electrical connections or maintenance.
• Ventilation Blockage: Do not block ventilation openings or exhausts. This could lead to overheating and failure of the refrigerator.

Customer Service and Technical Support

For further assistance, troubleshooting advice, or technical support, customer service and technical staff can refer to the detailed user manual or contact Thetford's technical support team directly.

Additional Resources

Website: For more information, visit Thetford's official website or the specific product page at Caravans Plus.

Notes for Staff

• Keep this manual accessible for quick reference during customer inquiries.
• Familiarize yourself with the common troubleshooting steps and installation guidelines to provide efficient and accurate support.
• For complex issues or warranty claims, direct the customer to contact Thetford directly or guide them through the process based on Thetford's policies.

This document serves as a comprehensive guide for customer service and technical staff handling inquiries related to the Thetford T1000 Series Refrigerators. It includes essential product information, troubleshooting tips, and contact details for further support.