Awning Enclosure Customer Service and Technical Staff Manual

Product Overview

The Awning Enclosure, also known as Privacy Room, is designed to enhance the outdoor living space of caravans and motorhomes. It attaches to existing awnings to create a private, weather-protected area. This manual provides comprehensive information for customer service and technical staff to assist with product inquiries, installation guidance, troubleshooting, and maintenance advice.

Product Specifications

Privacy Room Sizes and Weights

• Privacy Room 300 Medium: 300 cm width, 225-250 cm height, 250 cm depth, 24.4 kg
• Privacy Room 350 Medium: 350 cm width, 225-250 cm height, 250 cm depth, 24.9 kg
• Privacy Room 375 Medium: 375 cm width, 225-250 cm height, 250 cm depth, 25.1 kg
• Privacy Room 400 Medium: 400 cm width, 225-250 cm height, 250 cm depth, 25.4 kg
• Privacy Room 425 Medium: 425 cm width, 225-250 cm height, 250 cm depth, 25.6 kg
• Privacy Room 450 Medium: 450 cm width, 225-250 cm height, 250 cm depth, 25.9 kg
• Privacy Room 300 Large: 300 cm width, 251-280 cm height, 250 cm depth, 24.7 kg
• Privacy Room 350 Large: 350 cm width, 251-280 cm height, 250 cm depth, 25.2 kg
• Privacy Room 375 Large: 375 cm width, 251-280 cm height, 250 cm depth, 25.4 kg
• Privacy Room 400 Large: 400 cm width, 251-280 cm height, 250 cm depth, 25.7 kg
• Privacy Room 425 Large: 425 cm width, 251-280 cm height, 250 cm depth, 26.0 kg
• Privacy Room 450 Large: 450 cm width, 251-280 cm height, 250 cm depth, 26.2 kg
• Privacy Room 500 Large: 500 cm width, 251-280 cm height, 250 cm depth, 26.7 kg
• Privacy Room 550 Large: 550 cm width, 251-280 cm height, 250 cm depth, 27.2 kg

Installation Kits

• Kit Omnistor: X1 98655-900, X2 98655-901
• Kit F45 Ti 250-300: 98660-072, 98660-073
• Kit F45 Ti/F45s: X3
• Kit F45 Ti L/F45L: X4

Installation Instructions

1. Goods Receipt Inspection: Upon receiving the product, inspect for any damage or deformation occurred during transport. Contact the dealer for any installation, use, or product limitation inquiries.
2. Assembly: Follow the detailed assembly instructions provided in the package. Do not modify the product in any way. Ensure all components are correctly installed as per the instructions.
3. Window Fastening: Before securing the enclosure with pegs, close the windows by fastening them to the Velcro at the bottom.
4. Rain Preparation: In case of rain, lower one of the poles to allow water to flow away from the enclosure.

Maintenance Instructions

• Condensation: Reduce internal condensation by using an airtight floor and ensuring good ventilation.
• Cleaning: Clean with water and mild detergent (e.g., Marseille soap) when necessary. Rinse any detergent residue thoroughly. Do not use aggressive chemicals or high-pressure cleaners.
• PVC Windows: Clean with hot water and a soft cloth. Avoid alcohol or solvent-based detergents.
• Zippers and Curtains: Handle zippers gently and use a normal zipper spray to keep them sliding smoothly. Wash curtains at 30°C with mild detergent.

Troubleshooting and Warranty

• In Case of Problems: Refer to the serial number on the product and contact your local dealer. Spare parts drawings are available on the manufacturer's website.
• Warranty: Fiamma offers a warranty against defects in materials and manufacturing, subject to local laws and regulations. The warranty period and specific terms are determined by the country of purchase.

Accessories

Skirting, Tie Down Kits, Pack Organizers, Kit Repair Plus, Curtains Kit, Door Pole, Rain Caps: Various accessories are available to enhance the functionality and convenience of the Privacy Room. Refer to the product numbers for ordering.

Safety and Quality Assurance

Fiamma ensures high-quality standards for all privacy closures, including tear resistance, colorfastness, and resistance to atmospheric conditions. Despite rigorous quality controls, minor irregularities such as bright spots or weaving inconsistencies do not affect the product's performance or impermeability and are not considered defects.

Note

Fiamma reserves the right to modify specifications, models, or discontinue products without notice. Always refer to the latest product information and installation guides.

For further assistance or more detailed information, customer service and technical staff should refer to the official Fiamma website or contact the manufacturer directly.