FANNIN Bicycles Carrier - Customer Service and Technical Staff Manual

Product Overview

The FANNIN Bicycle Carrier, also known as CARRY-BIKE, is designed for easy installation and usage on vehicles, specifically compatible with MERCEDES SPRINTER and VW CRAFTER models from 2006 onwards, with CRAFTER compatibility ending in 2016. This manual provides comprehensive instructions and specifications for customer service and technical staff to assist customers effectively.

Package Contents

• 2x Upper Bars (A)
• 1x Lower Bar (B1)
• 1x Lower Bar (B2)
• 4x Brackets (C, D, E)
• M6x30 Screws (4x)
• M6 Washers (6.5x18x1.5) (4x)
• 4x G Brackets
• 4x H Brackets
• 2x Ø 6.5 Screws

Specifications

• Item No. 02096-26 / 02096-26A for Carry-Bike DJ
• Weight: 2.6 kg
• Length: 138 cm
• Maximum Load: Indicated on the product label (refer to the label on the Carry-Bike rails)
• Safety Tested

Installation Instructions

1. Pre-Installation Check: Ensure all parts are present and undamaged. If any doubts or questions arise, or if any part is damaged or deformed during transport, advise customers to contact their dealer. Installation by qualified personnel in compliance with local regulations is recommended.
2. Assembly:
   • Attach the upper (A) and lower bars (B1, B2) as per the diagrams provided in the manual.
   • Use the provided screws, washers, and brackets (C, D, E, F, G, H) for assembly.
   • For Sprinter/Crafter models ≤ 2016, use the specified measurements for positioning the bars. For Sprinter models ≥ 2017, adjust the measurements accordingly.
3. Tightening Specifications: Ensure all fittings are tightened to a maximum of 1.5 Nm to avoid damage.

Warranty

Fiamma provides a warranty covering defects related to materials and manufacturing. The warranty is valid in accordance with the local laws and regulations of the country where the product was purchased. Customers should be advised to retain their purchase receipt as proof for warranty claims.

Troubleshooting and Tips

• Damaged or Missing Parts: Advise customers to check the package contents immediately upon receipt. If any part is missing or damaged, they should contact their dealer for replacements.
• Installation Difficulty: If customers encounter difficulties with installation, remind them to review the installation instructions carefully. If issues persist, recommend seeking assistance from qualified personnel.
• Label Affixing: Remind customers to keep the provided labels and affix them to the Carry-Bike rails for reference, especially the maximum load label.

Important Notices

Fiamma S.p.A. reserves the right to modify specifications, models, or discontinue any model without prior notice.
Always advise customers to follow local regulations and manufacturer instructions for installation and use.

This manual is intended to be a comprehensive guide for customer service and technical staff. For further assistance or more detailed information, staff should refer to the full product documentation or contact the manufacturer directly.