Dometic Drive-Away Air Awnings Technical and Customer Service Manual

Models Covered:

• RallyAIR All-Season 330 D/A
• RallyAIR Pro 260 D/A
• RallyAIR Pro 260 D/AVW
• RallyAIR Pro 330 D/A
• RallyAIR Pro 390 D/A

Introduction

Thank you for choosing Dometic. This manual is designed to assist customer service and technical staff in providing accurate and comprehensive support for the Dometic Drive-Away Air Awnings. Please ensure familiarity with this guide for effective customer assistance.

Important Information

• Condensation: All awnings may experience internal condensation due to temperature differences and humidity. This is not a defect and is not covered by warranty.
• Preparation: Before first use, weather the awning by wetting it thoroughly to improve weatherproofing.
• Usage Conditions: Designed for use in conditions not exceeding Beaufort scale 7. Not intended for commercial use or prolonged exposure.

Set-Up Instructions

1. Site Selection: Choose a flat, wind-protected area.
2. Groundsheet: Lay a groundsheet to protect the awning.
3. Attachment Methods:
   • Straps: Secure using straps over the vehicle.
   • Awning Rail: Thread the awning onto the motorhome's rail using 6mm keder beading.
   • Wind-Out Awning: Thread the 6mm keder beading through the front channel of the awning.
4. Inflation: Inflate using the manual hand pump provided until the pressure gauge reaches the green zone (9 psi/0.62 BAR). Do not use a compressor.
5. Pegging Sequence: Follow the specific order for pegging to ensure proper setup.

Maintenance and Care

• Deflation and Storage: Ensure the awning is dry before storing. Keep in a cool, dry place.
• Cleaning: Use clean water and a soft brush. Avoid detergents.
• Repairs: Use Dometic repair kits for minor damages. For air pole punctures, follow the repair or replacement instructions provided.

Troubleshooting

• Difficulty Inflating: Check the inflation valve and pump functionality.
• Partial Inflation: Ensure all internal isolation valves are open.
• Suspected Air Leak: Verify the inflation valve and deflation valves are securely closed. Check for punctures if the issue persists.
• Water Leak Concerns: Distinguish between condensation and leaks. Use seam sealant for leaks at taped areas.

Warranty and Service

• Warranty Period:
  • Inflatable Tents & Awnings: 3 years
  • Tables, Chairs & Recliners: 2 years
  • Carpet & Footprints, Gale 12 V, Tent Accessories and Repair items: 1 year
• Exclusions: Damage from misuse, improper setup, or environmental impacts. Commercial use voids warranty.

Optional Extras

Breathable Carpets, Gale Electric Pump, Drive-Away Kits, and Furniture are available to enhance your awning experience.

Safety Precautions

• Do not cook or use naked flames inside the awning.
• Ensure children are supervised around the awning to prevent accidents.

In the Event of a Puncture

• Isolate the affected AirPole by closing interior valves.
• Locate and repair the puncture using Dometic Awning & Tent Repair Tape or replace the bladder if necessary.

This manual is intended to provide comprehensive support information for Dometic Drive-Away Air Awnings. For further assistance or detailed inquiries, refer to the specific sections relevant to the customer's query.