Dometic 8700 Series Awning Customer Service and Technical Staff Manual

1. Safety Instructions and Symbols

• WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
• CAUTION! Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
• A NOTICE! Indicates a situation that, if not avoided, can result in property damage.
• NOTE Provides supplementary information for operating the product.

2. Installation Safety Instructions

• Installation should be done by a specialist if the installer does not have sufficient technical knowledge.
• The manufacturer is not liable for damage due to faulty assembly, mechanical influences, unauthorized alterations, or misuse.

3. Scope of Delivery

• Fabric roller tube assembly and Hardware must be ordered separately.
• The sail track is not included and must be installed prior to the awning.
• The package includes hardware assemblies, door roller kit, bottom mounting bracket, pull rod, fixing materials, and the installation and operating manual.

4. Intended Use

The awning is designed to provide shade and is intended for use while the vehicle is stationary only.

5. Technical Description

Available in standard (black or white) and tall (black or white) hardware options.

Specifications include height range, main arm length, adjustable arm length, main rafter length, and secondary rafter length.

6. Installation Instructions

• Preparation: Ensure no obstacles on the RV’s roof or inside the walls. Disconnect power and gas supply before installation.
• Mounting Surface: Ensure a flat, solid structural backing for the awning.
• Top Mounting Brackets: Find a solid structure in the RV wall for support.
• Awning Rail: Must be parallel to the RV floor and not warped.
• Installation Tips: Use sealant to prevent moisture entry. A stepladder may be necessary. Ensure arm assemblies do not restrict doors or windows.

7. Using the Awning

• The awning can be used in two positions (A or B).
• Ensure the awning is extended high enough before opening the entry door.
• Lock lever must be in the correct position to prevent damage.
• In case of heavy rain or wind, or if leaving the awning unattended, it is best to close it.
• Do not overextend the awning to prevent water trapping and fabric stretching.

8. Cleaning and Maintenance

• Do not use high-pressure washers, abrasive cleaning agents, sharp objects, or solvents on the awning.
• Apply silicone spray lubricant to moving parts and rub candle wax on all sliding surfaces for smooth operation.
• Clean the awning periodically with a mixture of dish soap, bleach, and water to prevent mildew.
• Allow the awning to dry before rolling it up again to prevent mildew and rotting.

9. Warranty

The warranty period is 1 year. Contact the retailer or the manufacturer's branch for warranty service.

Include a copy of the receipt and a description of the fault when sending the device for repair.

Australian Consumer Law and New Zealand Consumer Guarantees Act 1993(NZ) apply.

10. Disposal

• Dispose of packaging material responsibly.
• For product disposal, consult local recycling centers or specialist dealers for guidance.

This manual is intended to provide comprehensive information for customer service and technical staff handling the Dometic 8700 Series Awnings, ensuring efficient and effective support for users.