Customer Service and Technical Staff Reference Document for 85L and 90L Caravan Fridges with Freezer Zone and LG Compressor

Product Overview

These caravan fridges are designed specifically for mobile use, particularly in caravans and motorhomes. They feature a reliable LG compressor for efficient and quiet cooling. The fridges include a freezer compartment and offer the flexibility of dual-direction door hinges, which allow the door to open from either side. The exterior digital controls and mobile app integration facilitate easy temperature regulation.

Key Features

• Freezer Compartment: Allows for temperature settings as low as -20 degrees C.
• Exterior Digital Controls: Enable adjustment of temperatures in the freezer and chiller sections.
• Mobile App Control: Provides convenience in regulating temperature settings remotely.
• Door Latches: Ensure the door remains securely closed during transit.
• Dual-direction Hinges: Facilitate the reversal of the door opening direction.
• LED Internal Light: Enhances visibility in low-light conditions.
• 3-Stage Low Voltage Battery Protection: Safeguards against battery drain.
• Metal Door: Durable construction suitable for camping and motorhome use.
• Hard Wired 12/24VDC Cigarette Plug: Includes a merit socket adaptor for versatile connectivity.

Specifications

85L Fridge (Model: GH1678)

• Volume: 85 liters
• Dimensions: 437 mm (L) x 485 mm (W) x 790 mm (H)
• Weight: 28 kg
• Power Source: 12-24V DC, optional 100-240V AC adaptor

90L Fridge (Model: GH1679)

• Volume: 90 liters
• Dimensions: 418 mm (L) x 485 mm (W) x 975 mm (H)
• Weight: 30 kg
• Power Source: 12-24V DC, optional 100-240V AC adaptor

Ideal Use Cases

• Caravan Adventures: Optimal for travelers who need reliable refrigeration on the move.
• Extra Fridge for Home: Suitable as an additional cooling storage solution at home.

Troubleshooting Common Issues

1. Fridge Not Cooling:
   • Ensure the fridge is connected to a suitable power source.
   • Check if the temperature is set correctly via the digital controls or mobile app.
   • Verify that the vents are not blocked, allowing for adequate air circulation.
2. Door Issues:
   • If the door does not stay shut, inspect the door latches for any damage or misalignment.
   • For door reversal issues, ensure the dual-direction hinges are correctly configured.
3. App Connectivity Problems:
   • Ensure the mobile device is connected to the fridge via the correct setup procedures as outlined in the app.
   • Check for any updates for the app or firmware of the fridge.
4. LED Light Malfunction:
   • Replace the LED bulb if it fails to light up (refer to the manual for bulb specifications).
5. Low Voltage Battery Protection Triggered:
   • Check the caravan’s battery level; recharge if necessary.
   • Ensure connections to the battery are secure and without corrosion.

Warranty

3-Year Warranty: Covers defects in materials and workmanship under normal use.

This document serves as a comprehensive guide for customer service and technical staff to assist with product inquiries and troubleshooting. It includes all necessary technical specifications, usage scenarios, and common troubleshooting steps for the 85L and 90L caravan fridges.