Just Looking!
Some people don't wish to sign-in. But there are advantages:
- The program calculates delivery cost, when we know your postcode
- The program can hold parts in your CART for the next time you visit
- You will NOT be contacted by us, unless you request information
- Your details will NOT be passed on, or used for any other purpose
- Putting items in your CART is not an obligation to buy
- We only see your ORDER if you CONFIRM it

Finding Parts
Either: click on the Categories list on the left of your screen, many Categories have sub-categories. Products are displayed with small photo and price. Click the photo for additional information and more photos of that item. You can place an item in your CART in case you have trouble finding it again. Remember you can take items out at any stage.
Or: You can use the Search box and supply a word or a Part Number to search for.

Changing quantities
When you find a product you would like, click the Add to Cart button – a quantity of one will automatically appear.  If you require more than one, simply change the quantity and click on the SAVE CHANGES button. You can click on the link at anytime to see or change contents.

Leaving the Shop
You can choose to go to the checkout and just leave. At the you are given a number of DELIVERY options with different price quotes according to Australia Post or Courier charges. You can also elect to collect from Queanbeyan (some bulky items, and Supplier Direct items are excluded from FREE pickup).

You are then asked to select your PAYMENT method (Credit Card or Bank Transfer). If you don't wish to purchase items at this stage, DO NOT confirm your order. We don't see your order unless you confirm it. Payment is required within 7 days of the order date. Unpaid orders will be cancelled and need to be re-entered if required.

You will receive an email notification of your order shortly after confirming it.  If you do not receive a confirmation, please let us know as your email address may have been entered incorrectly. You will also be notified when your order is dispatched.

Availability of Stock
We take great care to show the correct availablity of stock. If for any reason we cannot deliver the items in the time quoted we will cheerfully provide a COMPLETE REFUND by the same method you made payment. At any time after placing your order, you can use to LOGIN and view your order status as well as your order history and the status of your current order ( Processing, Dispatched). 

Pricing Errors
All orders are checked and verified as soon as possible. In the event that an incorrect price was displayed, you will be notified prior to your order being processed. You can cancel any order if charges were incorrectly displayed.

Editing an Order
If you place an order with us and realise you have made an error you can request we cancel the order. You must advise us before we have packed and disptached your order. We can remove items from your undispatched order but we cannot add products to it.